Hong Kong Metropolitan University (HKMU) Wireless Printing on Campus service allows printing securely from eligible user's portable computer (Microsoft Windows or Apple macOS) anytime over HKMU Wi-Fi network to a number of conveniently located printers spread around campus. Charges as the same as if printing from HKMU-managed computers on campus.

By using the Wireless Printing on Campus service (this Service), users have to agree and accept the following terms and conditions as well as future amendments.

1. The users (active students and part-time tutors) using their valid HKMU usernames and passwords may use the Service.

2. This Service is intended to support course-related work only. The HKMU authorized staff have the right to ensure that the Service is not being used for other purposes and they will cancel print jobs and retain prints that do not adhere to this restriction.

3. Before printing, users are required to download and install third party printer software, as well as set up print queues onto their portable computers. Users are required to follow the installation guides at How to set up on my portable computer? and the user guide posted near the printer for proper use of the facility.

4. To avoid committing infringement of intellectual properties, users are required to protect the confidentiality of the Printer Software and use the Software solely for the purpose of using the Printer Product. Without obtaining prior permission from the printer's manufacturer, users are required not to modify, adapt, de-compile, perform reverse-engineering, transform or trace electronically the components and details of the Printer Software for other purpose.

   This term complies the below clauses in Regulations for the use of electronic data and internet access facilities of IT Services Handbook for Students:

   • 2.1.1. Copying or transmitting copyrighted software or other material licensed or otherwise protected by copyright.
   • 2.1.2. Investigating, manipulating, reading or attempting to access another user's electronic data without permission.
   • 2.1.3. Participating in any activity that would negatively affect the use of the network by others, or disrupt or destroy equipment or resources.

5. Before starting to print, users should make sure the balance of their Octopus Card is adequate for printing. Otherwise, the printing job will be stopped once the value on Octopus Card reaches zero or a negative balance.

6. To avoid picking up the print-out of others, users are advised to check the print-outs carefully when collecting them at printers.

7. Users are liable for printer damage on misuse, for example: force to open the printer door.

8. The HKMU does not accept responsibilities for any loss, destruction or damage of data, hardware or software, or any other inconvenience whatsoever arising from any cause whatsoever in connection with installing and using the printer drivers and/or software. The users are strongly advised to back up all their data before installing or removing any software or hardware from their computers.

9. The HKMU is unable to guarantee continuous, fault-free operation of this Service or the availability for individual computer because it may has restrictions/issues preventing it from printing in this manner.

Users are required to accept the interpretation of above terms and conditions as well as the final decisions made by the HKMU. The terms and conditions will be reviewed and amended from time to time by HKMU without prior notice.

1. A set of valid HKMU username and single password of active students or part-time tutors.

2. A portable computer running on specified Microsoft Windows or Apple OS X / macOS operating systems.

3. Logon with local administrator account at your portable computer for printer driver installation.

4. An active wireless connection at your portable computer to the wireless LAN SSID "HKMU" on campus.

5. A standard-sized Octopus card with sufficient balance to cover the costs of printing.

6. Read, understood, agree and accept the terms and conditions specified in the Regulations for using Wireless Printing service.

1. Standard A4 and A3 documents in black and white or in colour.

2. The default printing option is 2-sided, you can adjust it to 1-sided if required.

3. Other printing preferences can be set including the number of copies, the number of pages per side, print in portrait or landscape mode and so on.

Before printing via this Service, you are required to connect specified wireless LAN SSID, and then perform a one-time process to install appropriate printer driver for a print queue onto your portable computer.

1. Connect to Wireless LAN SSID "HKMU"

   For information on how to connect, please visit Wireless LAN Configuration to view the guides.



2. Install printer driver (one-time process)
   

   At first, find the name of printer you would like to print from. All the printers have a sign with printer name for easy identification.

   • On Microsoft Windows
     • Available to computer with Microsoft Windows 7 or later.
     • The corresponding driver will automatically download once connected to the print queue at server.
     • Click the link "Installation Guide (PDF)" to view steps for installation.
   
   
   • On Apple OS X / macOS
     • Available to computer with Apple OS X / macOS 10.9 or later.
     • Click the link "Download Driver" to download corresponding printer driver.
     • Click the link "Installation Guide (PDF)" to view steps for installation.
     Comparing with Microsoft Windows, you need to spend a little more effort to enable printing from your devices running on Apple OS X / macOS.
     
     

Main Campus (MC)
Print server name: wifiprint-hmt.studentdmn.hkmu.edu.hk
Printer Location	Printer Name	Printer Model	B&W / Colour	macOS	Windows
At the rear of corridor, Block C, 9/F	C09A-BW	Konica Minolta bizhub 658e	B&W	Installation Guide (PDF) Download Driver	Installation Guide (PDF)
At the rear of corridor, Block C, 8/F	C08A-BW
At the rear of corridor, Block C, 7/F	C07A-BW
At the rear of corridor, Block C, 6/F	C06A-BW
At the rear of corridor, Block C, 5/F	C05A-BW
B0410 (Service Room), Block B, 4/F	B04A-BW B04D-BW	Konica Minolta bizhub 454e		Installation Guide (PDF) Download Driver
C0414 (Discussion Room), Block C, 4/F	C04A-BW
Lift Lobby, Block C, 3/F	C03A-BW
Stanley Ho Library, 2/F	Lib-SH1 Lib-SH2 Lib-SH5
	Lib-SH3	Konica Minolta bizhub 658e		Installation Guide (PDF) Download Driver
	Lib-SH6-Colour	Konica Minolta bizhub C558	Colour	Installation Guide (PDF) Download Driver
Stanley Ho Library, 1/F	Lib-SH7	Konica Minolta bizhub 454e	B&W	Installation Guide (PDF) Download Driver
B-128 & B-129, Block B, -1/F	BLGA-BW	Konica Minolta bizhub 658e		Installation Guide (PDF) Download Driver
Jockey Club Campus (JCC)
Print server name: wifiprint-oujc.studentdmn.hkmu.edu.hk
Printer Location	Printer Name	Printer Model	B&W / Colour	macOS	Windows
Near Stair ST-1, Block D, 8/F	D08A-BW	Konica Minolta bizhub 658e	B&W	Installation Guide (PDF) Download Driver	Installation Guide (PDF)
Lift Lobby, Block D, 7/F	D07A-BW	Konica Minolta bizhub 454e		Installation Guide (PDF) Download Driver
Outside E0617 (Kwoon Chung Bus Group Collaborative Study Room), Block E, 6/F	E06A-BW
Ho Sik Yee Library, 5/F	Lib-HSY1 Lib-HSY3	Konica Minolta bizhub 658e		Installation Guide (PDF) Download Driver
	Lib-HSY2	Konica Minolta bizhub 454e		Installation Guide (PDF) Download Driver
	Lib-HSY4-Colour	Konica Minolta bizhub C558	Colour	Installation Guide (PDF) Download Driver
The HKMU Jockey Club Institute of Healthcare (IOH)
Print server name: wifiprint-ioh.studentdmn.hkmu.edu.hk
Printer Location	Printer Name	Printer Model	B&W / Colour	macOS	Windows
Common Corridor, 8/F	F08A-Colour	Konica Minolta bizhub C558	Colour	Installation Guide (PDF) Download Driver	Installation Guide (PDF)
Lift Lobby, 5/F	F05A-Colour
Lift Lobby, 4/F	F04A-BW	Konica Minolta bizhub 658e	B&W	Installation Guide (PDF) Download Driver
Lift Lobby, 3/F	F03A-BW
Lift Lobby, 2/F	F02A-BW
Learning Common Area, 1/F	F01A-Colour	Konica Minolta bizhub C558	Colour	Installation Guide (PDF) Download Driver




3. Send print jobs to printer
   

   1. Select Print function from application, then select desired printer and set printing preferences if required, click Print or OK button to start sending print job.

   2. When prompted, enter your set of self-defined ID and password. This is extremely important since only jobs matching your set of ID and password will display on the printer. If a set of ID and password is not provided, the submitted print job will be deleted automatically by printer and unable to be retrieved for printing.

   3. Go to your selected printer, insert your Octopus Card, enter your set of self-defined ID and passowrd to retreive and release your print job. For details, refer quick guide posted near the printer.



4. Special notes for printing on macOS
   

   1. This Service is faciliated through the support of Secure Print function at Konica Minolta printers. Due to the constraints of operating system and applications, some versions of applications, e.g. Pages, Numbers, Keynotes, Preview and Safari, fail to print via Konica Minolta's Secure Print function. The symptom is when submit a print job, user is not asked to input self-defined ID and password for it, the print job is therefore deleted by printer and unable to be retrieved for printing.

   2. However, the Secure Print function works normally when using most non-macOS native applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat Reader DC, Mozilla Firefox and so on.

   3. Workaround soltuion for above printing issue: create a PDF version of the file by using the application's build-in function "save as PDF", and then use the free Adobe Acrobat Reader DC or alternatives to open and print the PDF file. For details, refer below items under 7. Any tips or hints for printing?:

      • #11. Download and install Acrobat Reader DC
      • #12. Hints on macOS: "Save a document as a PDF on Mac" and "Print from Adobe Acrobat on macOS (PDF)".

1. Print only when you absolutely need to. Save money, save time and save the Earth.

2. Use "Print Preview" before acutal printing to make sure the printout will look the way you expect it to.

3. Ensure print to A4- or A3-sized paper only. Any documents with a different size paper may have problems printing.

4. Don't print PDF file directly from browser to avoid unexpected print out due to long loading time. Download the file and print it by using a PDF reader (e.g. Adobe Acrobat Reader DC).

5. If your file is huge in size, or rich in graphics, or has lots of pages, don't print the whole file at a time, print it into smaller page ranges with several times, e.g. Page 1-50, Page 51-100 and so on. Otherwise, it would take long time to print.

6. Don't set self-defined ID or Password for Secure Print with "convenient" combination (e.g. 1111 or 1234 etc.) to minimise the chance of print job to be viewed and printed out.

7. Don't forget your Octopus Card after printing.

8. Always observe and respect copyright law.

9. Update your credentials at your notebook after changed your HKMU password
   
   • Windows (PDF)
   • macOS (PDF)
10. Common customable print out options
    
    • Windows (PDF)
    • macOS (PDF)
11. Download and install Acrobat Reader DC
    
    • Windows
    • macOS
12. Hints on Windows
    
    • Don't set the networked printer as default printer at your protable notebook. This is to avoid the slowing down of Microsoft office when it is intializing its printing function if your computer could not connect the printer.
13. Hints on macOS
    
    • Save a document as a PDF on Mac
      
    • Print from Adobe Acrobat on macOS (PDF)
      
    • Update Saved Secure ID and Password on macOS (PDF)
      

For enquiry or assistance, please call 2768 6524 or send email to itohelp@hkmu.edu.hk.

如需諮詢或協助，請致電 2768 6524 或發送電郵至 itohelp@hkmu.edu.hk。