Managing Knowledge

Course Coordinators:

• Dr Danny Ng, B.IT (QUT, Australia); MBA (Edith Cowan University, Australia); PhD (Edith Cowan University, Australia); MAHRI (Aust)
• Dr Mohamed Shamil MOHAMED MIHLIAR, B.Com (Sp) (University of Kelaniya, Sri Lanka); MBA (University of Colombo, Sri Lanka); PhD (Curtin University, Australia); CMA (Australia); MCPM (Sri Lanka); CMBE

Aims
This course aims to introduce knowledge and knowing as tools for making sense of the various challenges that confront managers. The course will help learners to develop a knowledge-based perspective on the challenge of managing intangible assets, and evaluate the planning and implementation of strategies for managing knowledge in practice.

Contents
The course covers the following topics:

• An introduction to knowledge management
• Managing local practices in global contexts
• Communication and sensemaking
• Managing intangible assets
• The human resource dimensions of managing knowledge
• Managing knowledge in an organizational context
• Managing knowledge in practice
• Managing knowledge: A synthesis

Contact hours
A total of 48 contact hours across one term, including 11 three-hour lectures and five three-hour tutorial classes. Students are also required to complete six additional self-study hours to prepare for the in-class assessment.

Assessment
Course assessment is based on two assignments, one quiz, one in-class assessment and class participation. The assignments account for 40% of the total course score, the quiz accounts for 20%, the in-class assessment accounts for 10%, class participation accounts for 10%, and the compulsory oral presentation accounts for 20%. The assignments are individual/group assignments. Students are required to submit assignments via the Online Learning Environment (OLE).

Equipment
Students will need access to a personal computer with an Internet connection.

Set book(s)
There are no set books for this course.