Staff Profile

Lee Shau Kee School of Business and Administration Key Staff Staff Profile
Dr. Liang Yiqiong Lucie 梁藝琼博士
BITM M.U.S.T., MSc Oxford Brookes University, D.HTM PolyU
Certification in Hotel Industry Analytics (CHIA)
Senior Lecturer
Lee Shau Kee School of Business and Administration

Biography

Dr. Lucie LIANG Yiqiong holds a bachelor's degree in International Tourism Management from Macau University of Science and Technology, a master's degree in International Hotel and Tourism Management from Oxford Brooke's University in the UK, and a doctoral degree in Hospitality and Tourism from Hong Kong Polytechnic University.

Lucie brings a wealth of experience from the hospitality sector, having contributed over a decade across the UK, US, and Greater China. Her journey includes roles within international hotel groups like IHG and Accor, where she specialized in sales and marketing division. In addition, Lucie possesses four years of entrepreneurship experience in e-commerce.

With a decade of dedicated study in hotel and tourism management, Lucie's insights are founded on a solid academic base. Beyond her professional achievements, her focus on blending academia and industry highlights her commitment to making meaningful connections.

 

Teaching Areas & Research Interests

  • Event Management
  • Advanced Tourism Management
  • Customer Experience Management

Academic & Professional Experience

Conference Papers (in descending chronological order)

Liang, Y.Q., Liu, C.H., Hao,F., & Chon,K. (2022, June 14). The Marketing Practice in Chinese Brand Hotels: A Confucianism Len. [Paper presentation]. 5th Global Tourism and Hospitality Conference, Hong Kong.

Liang, Y.Q., Lee, Y.K., & Chon,K. (2024, May 26). Exploring Confucian Cultural Values and Customer Experiences in Luxury Hotels: Moments of Magic and Mistrial. [Paper presentation]. 22nd APacCHRIE Conference, Seoul, Korea.

Published Thesis

Liang, Y.Q.(2023). The factors influencing Chinese customers' joining and maintaining decisions on international hotel loyalty program [Doctoral dissertation, The Hong Kong Polytechnic University]. The Hong Kong Polytechnic University Research Repository. http://theses.lib.polyu.edu.hk/handle/200/12860

 

 

 

Selected Professional & Community Services

  • Volunteer in 2008 Olympic Games
  • Member of Alliance Francaise
  • Bronze Standard of the International Award for Young People

Modified Date: 20 Jun, 2024
Edit Profile