Knowledge-based AI Chatbot

About Knowledge-based AI Chatbot

In an era where information is at our fingertips, the need for swift, accurate, and reliable responses has never been greater. Imagine a world where every student and office worker has instant access to a knowledgeable assistant, ready to answer queries and streamline daily operations. This is no longer a dream, it is a reality with our knowledge-based AI Chatbots.

 

Why choose our AI Chatbots?

  • Seamless Integration into Daily Operations: Our AI chatbots are designed to effortlessly blend into your existing websites, providing a smooth and intuitive user experience.
  • Empowering Users with Instant Knowledge: Whether it is answering student enquiries or providing quick solutions to office-related questions, our AI chatbots are equipped to handle a wide range of queries with precision and speed.
  • Continuous Improvement and Adaptation: Our commitment to excellence does not stop at deployment. We continuously monitor and refine our chatbots to ensure they evolve and adapt to the ever-changing needs of our users.

For more information and updates, visit the ITO website or contact our support team.

Use Cases

HKMU Library Chatbot: Libi

We are glad to introduce the Library's new member, Libi, to you! Libi is our new Enquiry Chatbot in training, hoping to assist you with Library-related inquiries. You can find Libi on our website. Next time, try asking Libi when you would like to know any Library information and see if he could help you!

Visit Libi

ITO Enquiry Chatbot

The ITO Enquiry Chatbot is available 24/7 to offer instant assistance and support for a wide array of IT-related questions in HKMU. Leveraging advanced technology, it provides fast, accurate, and personalized responses, ensuring you receive the help you need precisely when you need it.

Visit ITO Chatbot

SOL Chatbot

SOL Chatbot, your virtual assistant for the School of Open Learning. Whether you're a prospective student, current learner, or alumni, our chatbot is here to provide you with instant information in guided approach.

Visit SOL Chatbot

Past Training Workshops

DateTitle
27 September, 2024"Mastering the HKMU ChatGPT Portal on Advanced Prompting and Data Analysis" for Academic Staff (English & Cantonese Sessions)
26 September, 2024"Introduction to the HKMU ChatGPT Portal" for Administrative Staff (English & Cantonese Sessions)
25 September, 2024"Introduction to the HKMU ChatGPT Portal" for Students (English & Cantonese Sessions)
26 April, 2024"Mastering the HKMU ChatGPT Portal on Advanced Prompting and Data Analysis" for Academic Staff (English & Cantonese Sessions)
25 April, 2024"Introduction to the HKMU ChatGPT Portal" for Administrative Staff (English & Cantonese Sessions)
24 April, 2024"Introduction to the HKMU ChatGPT Portal" for Students (English & Cantonese Sessions)
2 February, 2024"Introduction to the HKMU ChatGPT Portal" for Students (Cantonese Session)
1 February, 2024"Introduction to the HKMU ChatGPT Portal" for Students (English Session)
15 December, 2023"Introduction to the HKMU ChatGPT Portal" for Staff (English & Chinese Sessions)

Enquiry

ITO Hotline for Students

ITO Hotline for Staff

Other AI Services Provided by ITO