New Database: JAMA Network

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June 17, 2024

We are thrilled to announce the latest addition to our library's e-resources: the JAMA Network. This database covers a wide range of medical journals, offering research in diverse specialties such as cardiology, oncology, neurology, pediatrics, and internal medicine. Explore the JAMA Network today and stay at the forefront of medical advancements.

圖書館新訂購了資料庫 JAMA。該資料庫涵蓋心臟學，腫瘤學，神經學，兒科，內科等多個不同範疇的醫學期刊。使用JAMA資料庫，你可以獲得醫學領域中最新及最具影響力的研究資訊和學術成果。

Interlibrary Loan Service

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May 22, 2024

Interlibrary Loan Service

The HKMU Library has launched a variety of information services to enhance research, teaching, and learning activities. Among these is the Interlibrary Loan Service (“ILL Service”). This service enables students and staff to directly request scholarly resources, such as books, book chapters, journal articles and other resources that are not available in the HKMU Library but can be obtained from over 600 partner libraries worldwide. Most requests for journal articles or book chapters are typically fulfilled within 24 hours and delivered electronically.

Eligible Users

This service is available to HKMU full-time academic and administrative staff, postgraduate students and undergraduate students.

Scholarly Resources Offered

The ILL Service handles requests for scholarly resources that are not held in the library collections. They can be books, book chapters, journal articles and conference papers. However, reference materials, rare books, and physical journals are typically excluded.

Charges and Quotas

User Categories	Local Sources	Overseas Sources	Active ILL Request Quota	ILL Loan Quota
Staff – Academic & Administrative	Digital copy/photocopy of journal article/book chapter: Free Book loan: Free	Free	20	30
Postgraduate Students	Digital copy of journal article/book chapter: Free Photocopy of journal article/book chapter: HK$0.5 per page Book loan: Free	Digital copy of journal article/book chapter: Free Others: Subject to source library’s policy	20	30
Undergraduate Students	Digital copy of journal article/book chapter: Free Photocopy of journal article/book chapter: HK$0.5 per page Book loan: Free	Digital copy of journal article/book chapter: Free Others: Subject to source library’s policy	10	15

Remarks

1. Charges may vary among supplying sources. They also have the right to change and finalize the charges. Users can consult with the ILL staff before submitting requests.

2. Supplied format subject to source library.

3. Book loan periods may vary according to the lending library.
4. The ILL request and loan quota will be counted in your total hold and loan quota.

3. Do I have to pay for ILL Service?

User Categories	Local Sources	Overseas Sources	Maximum Quotas each time
Staff – Academic & Administrative	Digital copy/photocopy of journal article/book chapter: Free	Free	20
	Book Loans: Free
Postgraduate Students	Photocopies / Digital copies of Articles: Free	Subject to source library’s policy	20
	Book Loans: Free
Undergraduate Project-Based Students (see eligible undergraduate courses)	Photocopies / Digital copies of Articles: Free	Subject to source library’s policy	10
	Book Loans: Free

** Charges may vary among supplying sources. They also have the right to change and finalize the charges. Users can consult with the ILL staff before submitting requests.

*** Supplied format subject to source library.

Make a Request

1. On LibSearch, login with HKMU User ID and Password, and start your search.

1. Select “expand your search” under the search box, or

Select “Beyond HKMU (Interlibrary Loan)” next to the search box.

1. When you find your desired items, select “Get it for me from other libraries” to see the available offers.

Request Physical Copy

Select a pick-up location and fill in the volume information (if applicable). Then click the “Send” button.

The message “The request was successfully submitted” will be shown after submitting a request.

Request Digital Copy

Fill in the required chapter/article details. Then click “Send” button.

The message “The request was successfully submitted” will be shown after submitting a request.

Request Physical Copy

Click “REQUEST” under the box “Get a physical copy”.
Select a pick-up location and fill in the volume information (if applicable). Then click the “SEND” button.

The message “The request was successfully submitted” will be shown after submitting a request.

Request Digital Copy

Click “REQUEST” under the box “Get a digital copy”.
Fill in the required chapter/article details. Read and tick the box next to the copyright declaration. Then click “SEND REQUEST” button.

The message “The request was successfully submitted” will be shown after submitting a request.

1. 1. If users cannot locate the desired information using the aforementioned method, they have the option to contact ILL staff by phone (Tel: 2768-6782) or email (libill@hkmu.edu.hk). Alternatively, they can manually submit a request. This can be done by selecting the link titled “Still didn't find what you need? Click here to send a request”, which is conveniently located under the search box. Upon clicking this link, users will be directed to a request form. We encourage users to provide as much detail as possible when completing this form.

5. How to check the status of my request?

Login to your Borrower Record with HKMU User ID and Single Password.
Click the “REQUESTS” tab to display a list of all your requested items along with their current status.

Status	Description
ILL. Request received	HKMU Library has received the request.
ILL. Request sent	The request is sent to the source library in Hong Kong or overseas for processing.
ILL. Shipped	The requested item is shipped from the source library.
ILL. Received – Pick up notice will be sent by email	HKMU Library has received the item. You may collect the item from the Library Service Counter after receiving the Pick Up Notice.
ILL. Digital copy received and in process	HKMU Library has received the item in digital format.
ILL. Delivered and ready for download	The digital copy is ready for download at your Library account.

iii. Click the “LOAN LIST” tab to display a list of all your loaned ILL items along with their current status.

Delivery Time

Requests for journal articles or book chapters are generally processed and delivered electronically within a 24-hour timeframe. Requests for physical items are contingent upon the lending library's turnaround time. As a rule of thumb, physical items sourced from local libraries typically arrive within a span of 3 to 7 working days. Items procured from overseas libraries may necessitate a longer delivery period.

Pick Up/Download the Requested Items

Physical Books

You may check the progress of your requests via your Borrower Record under “REQUESTS”.

Email notifications will be sent to you when the requested item is ready for pick-up.

Staff who are stationing in HKMU remote sites (i.e. LiPACE and NEO) can request the items to be delivered to your office directly via FMO. Please go to “Book Loan Service for Staff in HKMU Remote Sites – Interlibrary loan items delivery” for details.

Digital copies of journal articles/book chapters

You may check the progress of your requests via your Borrower Record under “REQUESTS”.

Email notifications will be sent to you when the requested item is ready for download.
Please login to your borrower record to download the request item. Users can download the article up to 5 times in 14 days.

Users will receive an email notification if the requested item is available in the Library Collection, or if it is not available from any lending libraries.

Return/Renew

The physical books should be returned to the Library Service Counter on or before the due date. Otherwise, overdue fines may be imposed. If a recall notice is received from the lending library, users must return the recalled item(s) to the Library by the new due date as specified in the notice.

Prompt return is important for the continuation of our partnership with lending libraries.

Renewals can be made with the consent of the lending library. Users can renew items online through their borrower records or submit their renewal request(s) via email to libill@hkmu.edu.hk, three days prior to the due date.

Photocopies do not need to be returned.

Cancel a Request

You cannot cancel the request once the request is submitted. If you no longer need the item, please inform us via email (libill@hkmu.edu.hk) to cancel the request as soon as possible.

Lost/Damage

For lost or damaged item(s), users are required to report to ILL staff by phone (Tel: 2768-6782) or email (libill@hkmu.edu.hk). Once the report for item loss or damage is acknowledged, users are expected to settle the replacement cost, handling fees, or other charges levied by the lending library.

The fees/charges on loss/damaged items of our Rapido ILL Service partner libraries are listed below for reference:

The Education University of Hong Kong Library: Loss or Damage of Library Materials
Lingnan University Fong Sum Wood Library: Loss & Damage
Saint Francis University Library: Fines & Fees
Hong Kong Shue Yan University Library: Loss or Damaged Items
The University of Hong Kong Libraries: Loss and Damage

All ILL requests must comply with the Copyright Ordinance of Hong Kong.

Items obtained through ILL cannot be placed on the Reserve Collection.

All ILL requests must comply with the Copyright Ordinance of Hong Kong. The Library reserves the right to reject those requests that do not comply with the HKMU ILL policy.

Items obtained through ILL cannot be placed on the Reserve Collection.

Contacts

Please feel free to contact ILL staff in the Library, by phone 2768-6782 or by email libill@hkmu.edu.hk.

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Past Updates

Return your loaned items before you travel

New Database: JAMA Network

Interlibrary Loan Service

Interlibrary Loan Service